KwikLink Newsletter
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February 3, 1998
This newsletter is designed to keep you informed of the upcoming
KwikLink announcements and events.
Current Announcements:
- New Lines And Disconnects
- IMPORTANT! - Securing Your Account
- Internet Software Available For Download
- Focus: ICM - the Internet Call Manager
New Lines And Disconnects
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KwikLink has been continuing to add additional lines to our dial pool
to help insure that customers can continue to access their accounts
at any time. After the last set of lines were added, we received a number
of reports of disconnections - we are currently working with the
phone company to investigate possible problems that may be causing these
difficulties. In order to help us track these problems, we are asking that
users that get disconnected from the Internet e-mail us at support@klis.com
(please mention when you were on-line) so that we can work to track down
any irregularities in the new lines.
IMPORTANT! - Securing Your Account
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Quite recently, one of our users allowed another individual to use their
computer to access the Internet. Over the weeks that followed, the usage
on the account increased until it was eventually discovered that the individual
that had borrowed the use of the computer had been using the Internet
Account from the comfort of their own home.
We feel that this incident demonstrates the extreme important of changing your
Internet password often while at the same time making it hard enough so that
it is hard for others to guess. Therefore, we have included some notes that
give some helpful hints on what you need to do to change your password and
how to pick good passwords.
In order to insure that everyone is aware of how to change their Internet password,
we are asking that users take this opportunity to change their passwords on the
system, especially if the passwords have never been changed.
To change your password:
1. Go To http://personal.klis.com/
2. Choose 'Change Password'
3. Then, enter your username, current password, and a new password you wish to use
(Note: Passwords must be at least 6 characters long)
Once you have initiated the password change, all passwords on your account will change within
the next hour - this includes your login password, mail password, and personal web space
password. It is important that you change the password on your machine in each of your
Internet programs to make sure that you can access the Internet the next time you login.
If you are unsure of how to do this, please don't hesitate to contact technical support
at 742-5945 or toll free 1-888-594-5546
How To Choose A Good Password:
Choosing a good password can be very difficult at times - so here is a trick that you
can use to make easy password to remember but hard passwords to guess:
1. Think of a sentence that you will remember
example: Bob will turn 30 tomorrow
2. Take the first letter from each word and you have a password
example: bwt30t
Internet Software Available For Download
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KwikLink is pleased to announce that Netscape Communicator, Netscape
Navigator, and Pegasus Mail are now available for download directly
from the KwikLink's Server, simply go to:
http://personal.klis.com/software/
Or choose the "Software" link at the bottom of the Personal Plus page.
Focus: ICM - the Internet Call Manager
--------------------------------------
The Internet Call Manager is a service that allows you to receive calls
on your phone line even when you are on the Internet. If you receive a
call when you are on the Internet, a message will appear on your screen
showing the caller's name and number and asking what action (if any)
should be taken for the call. This tool makes it easier for people
with only one line shared between both their normal phone and the net.
The Internet Call Manager is currently available for a 30 day demo, for
more information please visit:
Internet Call Manager Site
KwikLink is always looking for comments or suggestions on how we can
improve our services for all of our users. If you have any
suggestions, please don't hesitate to contact us at sales@klis.com
David Pothier
Systems Administrator
KwikLink Internet Services
E-Mail: david@klis.com
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Copyright 1998 KwikLink Internet Services - All Rights Reserved
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